Your order will be processed, packed and dispatched in most cases within 3 working days. Your order is dispatched from Sydney, NSW on business days only.
If an item is out of stock, and remains unavailable for 48 hours, we will endeavour to contact you.
We use Australia Post, Registered Australia Post and Express Post for all deliveries depending on which method you prefer.
Delivery times for your order will vary depending on your location and which method you have chosen to receive your goods, but is generally between 1 and 5 business days depending on Australia Post. All orders sent via Express Post and Registered Post require the recipients signature, so please provide a daytime delivery address where you can be available to sign for the parcel. If you are unable to sign for the parcel Australia Post will leave a card and you will have to collect your parcel from a location near to you. More information in regards to Australia Post is available on their website at www.auspost.com.au
* Free Delivery over $99.00
If you qualify for free shipping your order will be sent to you via Australia Regular Post free of charge.
Tips to Ensure a speedy delivery
Including your phone number and a valid email address will be helpful in contacting you if there are any issues with your order.
Delivery cards for parcels sometimes get misplaced so if you believe your parcel should have arrived, please contact us at firstname.lastname@example.org so that enquires can be made in regards to your parcel.
If you wish to have your order delivered to your workplace please include the name of the business in the delivery address details.